Integrated Policy of the Integrated Management System
Wolf & Müller is committed to excellence in providing consulting and industrial engineering services, promoting the continuous improvement of its processes, environmental sustainability, and the health and safety of all involved.
Our commitment is to:
Meet and exceed customer expectations by delivering high-quality technical solutions;
Ensure compliance with applicable legislation and other requirements, including quality, environmental, and safety standards;
Reduce environmental impacts through sustainable practices, preventing pollution and promoting the efficient use of natural resources;
Protect the health and safety of employees, clients, and partners by preventing accidents and occupational illnesses;
Promote a culture of responsibility, ethics, and transparency in all activities.
Objectives of the Integrated Management System
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Ensure a customer satisfaction rate above 80%.
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Maintain a non-conformity rate below 10%.
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Conduct annual technical training for the entire team.
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Reduce paper and electricity consumption by 10% in 2025.
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Implement recycling and proper waste disposal initiatives in 100% of projects.
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Monitor and mitigate environmental impacts in all operations.
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Reduce the work incident rate to zero (zero-accident goal).
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Conduct biannual awareness campaigns on health and safety.
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Promote ergonomics in the workplace, ensuring 100% compliance with applicable regulations.